Global Retail Operations Specialist

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

We are seeking a detail-oriented and proactive Retail Operations Specialist to support our Global Retail Operations team. The Retail Operations Specialist will be responsible for assisting in the execution of day-to-day retail operations activities, ensuring operational efficiency, and delivering a seamless customer experience across all retail channels. Previous experience working in a retail store environment is a plus.

RESPONSIBILITIES:
•    Support the implementation of retail operations strategies and initiatives to optimize store performance and achieve business objectives.
•    Assist in the development and maintenance of retail operational policies, procedures, and best practices to ensure compliance and consistency.
•    Collaborate with Regional Operations teams and eventually store managers to address operational challenges, resolve issues, and implement process improvements.
•    Coordinate with cross-functional teams, including sales, marketing, supply chain, and finance, to support integrated retail initiatives and promotions.
•    Assist in analyzing retail performance metrics, sales data, and customer feedback to identify trends, opportunities, and areas for improvement.
•    If requested, Conduct store visits and audits to assess compliance with operational standards, visual merchandising guidelines, and inventory management procedures.
•    Provide training, guidance, and support to store staff on retail operations processes, procedures, and systems.
•    Assist in the planning and execution of store openings, renovations, and closures as needed.
•    Stay informed about industry trends, best practices, and competitor activities to inform decision-making and drive continuous improvement.

REQUIREMENTS:

•    5+ years of experience working in a retail store environment or in retail operations.

•    Bachelor's degree in Business Administration, Retail Management, or related field preferred. 
•    Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
•    Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
•    Detail-oriented with a focus on accuracy and efficiency in executing operational tasks.
•    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and retail management systems/software.
•    Ability to adapt to a fast-paced, dynamic environment and work effectively under pressure.
•    Previous experience in inventory management, visual merchandising, or store planning is a plus.
•    Knowledge of retail industry trends, best practices, and customer service principles.
•    Proficient English (both speaking and writing), other languages would be beneficial
•    Travel may be required as needed to support Regional retail operations.

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