Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
 

Overview:

The Boutique Selling Supervisor will will be responsible for driving sales through exceptional client service, leading by example on the sales floor, and supporting the store management team in all aspects of store operations. The Selling Supervisor will play a critical role in coaching and developing team members to deliver a world-class experience aligned with the brand’s standards.

Key Responsibilities:

• Drive personal sales and exceed KPIs through a genuine passion for luxury fashion and client engagement.
• Maintain in-depth knowledge of luxury products and trends to educate and inspire both customers and team members.
• Foster and maintain strong relationships with VIP and loyal clients through clienteling strategies.

• Supervise, train, and motivate sales associates to meet and exceed individual and team sales targets.
• Provide ongoing coaching and feedback to enhance team performance and customer service standards.
• Support recruitment, onboarding, and continuous development of team members.

• Ensure the store operates efficiently by overseeing daily operations, including stock management and loss prevention.
• Uphold brand visual and merchandising standards to enhance the store’s appeal.
• Analyze sales reports and key performance indicators (KPIs) to identify trends and opportunities for growth.
• Ensure compliance with company policies, procedures, and luxury retail best practices.
• Skills: Strong leadership, communication, and interpersonal skills.
• Knowledge: Understanding of luxury products, market trends, and high-end customer service expectations.
• Software: Proficiency in POS systems and CRM tools.
• Attributes: Passion for luxury retail, a customer-centric mindset, and the ability to thrive in a fast-paced environment.

Work Schedule:

• Flexible availability, including weekends, holidays, and early/late shifts as needed.

Qualifications:

• 2+ years of experience in retail management or related role.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Proficient with Microsoft Office Suite or related software.
• Experience in retail, luxury retail or service-oriented organization preferred.
• Strong project management skills with the ability to prioritize in a fast-paced environment.

Salary Range: $22-$24 per hour

#MM #LI-AR

Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.