Client Advisor Florence

Retail
Marni
Full time
Location: 

Firenze, IT

Date:  May 23, 2025

Client Advisor Florence

Description: 

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.

#COLOROUTSIDETHELINES

We are looking for who is ready to make a difference, into an intercultural environment made of  love and passion, talents and out of the box thinkers.

Marni is looking for a Client Advisor to join its team's Boutique in Florence.

PROFILE 

  • Greeting customers;
  • Be involved in stock control and management;
  • Assisting customer to find what they are looking for; 
  • Giving advice and guidance on product selection to customers;
  • Being responsible for processing cash and card payments;
  • Reporting discrepancies and problems to the supervisor;
  • Dealing with customer refunds;
  • Responsible dealing with customer complaints;
  • Working within established guidelines, particularly with brand;
  • Attaching tags to merchandise on the floor;
  • Receiving and storing the delivery of stock;
  • Keeping up to date with special promotions and putting up displays.
     

JOB REQUIREMENTS

  • At least 3 years of experience as Sales Associate in Luxury/Fashion industry will be a plus; 
  • Selling experience in RTW and accessories;
  • Having a friendly and engaging personality;
  • Comfortable working with members of the public;
  • Should have a confident manner and result-oriented;
  • Must be helpful and polite with positive attitude and reliable behaviour;
  • Able to work as part of a boutique’s team;
  • Knowledge of inventory techniques;
  • Fluent English;
  • Knowledge of Russian will be a plus.

 

#LI-MAR

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Location: 

Firenze, IT

Seniority:  Professional
Employment Type:  Full time
Function:  Retail