Client Advisor - Dover Street Market

Retail
Jil Sander
Full time
Location: 

London, GB

Date:  Sep 26, 2025

Client Advisor - Dover Street Market

Description: 

Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand-made, natural and high-performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision. The brand was established in 1968 by Mrs. Jil Sander, it is directed by Simone Bellotti, and it was acquired by the OTB Fashion Group in 2021.

At Jil Sander, we believe in timeless elegance, understated luxury, and meaningful connections. We are looking for a passionate Client Advisor to join our team at Dover Street Market—someone who embodies our brand values and thrives in delivering exceptional experiences.

What You’ll Do:

  • Be the face of Jil Sander: warmly welcome every client and create an inspiring in-store experience.
  • Understand client needs intuitively, guiding them through collections with genuine care and expert knowledge.
  • Build long-lasting relationships, both in-store and digitally, ensuring every client feels known and valued.
  • Act as a brand ambassador—staying ahead of fashion trends, sharing product expertise, and representing Jil Sander’s unique voice.
  • Manage the full client journey, from first contact to final purchase, driving sales and exceeding personal and store targets.
  • Keep an eye on stock, supporting the smooth running of daily operations.

What You Bring:

- Mindset: Proactive, enthusiastic, and solution-driven with a strong fashion sensibility.

Skills:

  • Excellent communication in English (a second language is a plus).
  • Strong attention to detail and a client-first approach.
  • Time management and problem-solving abilities.
  • Comfort with omni-channel retail and digital engagement tools.
  • Flexibility: Availability on weekends and holidays as required.

Why Join Us:

This is more than a sales role—it’s a chance to represent an iconic brand, create meaningful connections, and grow your career within the luxury fashion world. At Jil Sander, you’ll be part of a team that values creativity, collaboration, and authenticity.

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Privacy policy available here: https://apps.otb.net/hr-gdpr/

Location: 

London, GB

Seniority:  Professional
Employment Type:  Full time
Function:  Retail