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Sales Associate

Marni is a luxury brand founded in 1994. Slightly out of the schemes, its subtle and subversive design celebrates individuality through an unpredictable visual language of graphic rigor. The aesthetic paradigm is characterized by an experimental approach to materials and colors, and a unique flair for mixing prints and shapes. The quirky elegance of Marni is a range of possibilities, a lifestyle with an avant-garde spirit that holds a creative ongoing dialogue with the art world of art.

Marni Group is looking for a SALES ASSOCIATE to join the team of its Concession in Selfridges
 

Working within established guidelines, particularly with brand;
•Attaching tags to merchandise on the floor;
•Receiving and storing the delivery of stock;
•Keeping up to date with special promotions and putting up displays.
•Provide a strong level of customer service;
•Demonstrate an in-depth knowledge of the merchandise to meet sales goals;
• Assisting clients with styling as a brand ambassador ;
•Managing daily opening and closing of concession according department store timings;
•Build and maintain repeat client relationships;
• Resolve client problems and complaints effectively;
• Keep selling floor and merchandise neatly, organised;
• Be involved in delivery, storing and managing stock;
• Being responsible for processing cash and card payments and processing refunds;
•Reporting discrepancies and problems to the supervisor;
•Working with brands and stores guidelines;
•Maintaining front and back house of concession;
•Using various social media platforms to connect with clients;

 

Requirements:

 

 

  • At least 3 years of experience as Sales Associate in Luxury/Fashion industry will be aplus;
  • Selling experience in RTW, LLG, SLG and accessories;
  • Having a friendly and engaging personality;
  • Comfortable working with members of the public and as a team;
  • Should have a confident manner and results-oriented ;
  • Must be helpful and polite with positive attitude and reliable behavior;
  • Maintain a keen interest in the fashion industry and market trend;
  • Basic knowledge for operating computer systems;
  • Knowledge of stock managemen;
  • Chinese or Arabic mother-tongue will be a plus;
  • Fluent English;

 

#LI-MARIB

Location: 

London, GB

Employment Type:  Full time
Function:  Retail
Seniority:  Professional