For the opening of Margiela Metzingen Outlet Store, we are hiring 2 Client Advisor in Full Time and 1 Sales Advisor in Part time. Directly reporting to Store manager, the Client advisor has the following main responsibilities:

• Client Engagement: Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
• Sales Excellence: Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
• Customer Loyalty: Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
• Product Knowledge: Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
• Visual Merchandising: Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.
• Team Collaboration: Work collaboratively with team members to contribute to the store’s overall success and smooth operation.
• Stock Management: Assist with inventory management tasks, ensuring products are properly stocked and presented.
• Compliance and Standards: Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.

Skills and experience

• You can build long-term, successful relationships with all types of clients around the world.
• You are experienced Client Advisor, ideally with a background in the luxury industry and an affinity for the world of ready-to-wear fashion.
• excellent communication.
• You are proactive in driving commercial performance.
• You are skilled at cross-selling across all product categories.
• You are versatile, with a passion for challenges.
• English is Mandatory.
• Italian is a plus

INFORMATION : A jobdating will be organized on November 26th and 27th to meet all candidates with the Head of Retail Europ and the HR Manager

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