Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand-made, natural and high-performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision. The brand was established in 1968 by Mrs. Jil Sander, it is directed by Simone Bellotti, and it was acquired by the OTB Fashion Group in 2021.

Jil Sander is looking for the perfect profile as Concession Supervisor for our two Concession in Rinascente.
The Concession Supervisor will ensure continuity and maintenance of strategic standards and operational procedures in order to achieve company goals.
  
Main Responsibilities:
•    Managing with overseeing the day-to-day running of the point of sales
•    Supporting with recruitment and conducting performance/probation reviews
•    Coaching and motivating your team to drive sales delivering exceptional customer service
•    Leading your team to transform each customer's experience into a special moment, creating a customized experience
•    Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
•    Identifying opportunities to drive sales and maximize profitability•    Achieving commercial target through efficient and effective team organization and through product presentation management
•    Contribute to the improvement of commercial performance through technical knowledge of the product, numerical analysis of sales and stock, product rotation and supervision of VM replenishment.

 
Life Skills:
•    Ability to learn and share expertise of products and trends to fit customer’s needs
•    Experience in team training, empowerment and motivation
•    Attitude to create a positive and inclusive work environment
•    Adaptability in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
•    Strong communication skills (verbal, in person, via e-mail, SMS, etc.)
•    Strong attention to details
•    Time management
•    Problem solving
•    Omni-channel retail orientation
•    CRM digital orientation
•    Flexible availability – including weekends, and holidays

Requirements:
•    Proficiency in English 
•    Customer orientation
•    At least 1/2 years of experience as a Supervisor or Senior Client Advisor in fashion or luxury companies

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