Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

We are looking for an In-Store Operations Manager to join Diesel’s Milan San Babila Flagship Store.

Reporting directly to the Store Manager, the role will play a key part in ensuring the overall operational efficiency of the store, overseeing stock management, back-office activities and operational processes, while ensuring the consistent implementation of company standards and Retail Operations guidelines.

YOU

• Are a highly organized and proactive professional, with strong operational and analytical skills.
• Are a natural leader, able to coordinate and empower team members, fostering collaboration and accountability.
• Are solution-oriented, reliable and able to take ownership of operational challenges.
• Think innovatively and continuously look for opportunities to improve processes and operational efficiency.

KEY RESPONSIBILITIES

• Oversee and coordinate all store operational activities, ensuring efficiency and compliance with company standards and procedures.
• Ensure the smooth management of the entire stock cycle, including inventory, stock organization, transfers, shipping and receiving.
• Coordinate back-office activities and monitor cash desk procedures, ensuring compliance with internal policies and controls.
• Ensure the correct implementation and monitoring of internal control, loss prevention, health and safety procedures.
• Coordinate the store operations team, organizing daily activities, workload distribution and training needs.
• Monitor store operational KPIs, identify inefficiencies and implement improvement actions.
• Act as the main store point of contact for HQ Retail Operations when introducing new tools, procedures and projects, ensuring their effective implementation.
• Coordinate store equipment needs, including procurement requests, maintenance and replacement.
• Work closely with the Store Manager, Sales Team and corporate departments to ensure smooth operations and support business objectives.

KEY REQUIREMENTS

• Previous experience in a retail environment, preferably in Stock Management or Store Operations.
• Strong knowledge of stock management, inventory control, back-office activities and retail procedures.
• Strong organizational, analytical and problem-solving skills.
• Leadership and team coordination skills, with a collaborative and proactive approach.
• Highly organized, reliable and able to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and a hands-on, can-do attitude.
• Fluent English required.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.

Compensation & Level:

• CCNL Commercio, Level 3°
• Salary range (gross annual): €33.000 - €38.000
• Variable incentive plan

The final offer will be determined based on experience, skills, and level of responsibility. We are open to candidates with different levels of seniority.

What we offer:

🏠 A Full Time Permanent Contract
🙌 An awesome, young and dynamic team
👜 Possibility to work in the European HQ of one of the leading Italian fashion companies belonging to one of the most important luxury fashion groups
👖 A generous employee discount on Diesel and OTB group Brands
🏳️‍🌈 Highly inclusive working environment
💸 Lunch vouchers for each working day 

As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.

For us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age.