Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand-made, natural and high-performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision. The brand was established in 1968 by Mrs. Jil Sander, it is directed by Simone Bellotti, and it was acquired by the OTB Fashion Group in 2021.

Overview:

The Jil Sander Boutique Selling Supervisor will play a key role in leading and inspiring a team to provide an exceptional shopping experience. The Selling Supervisor will ensure sales targets are achieved, maintain high visual and operational standards, and support the overall performance of the store. The Selling Supervisor will be responsible for delivering outstanding customer service along with supporting Client Advisors and partnering closely with the Store Manager. 

Key Responsibilities:

• Drive sales by leading by example and assisting customers with a personalized shopping experience.
• Maintain in-depth knowledge of luxury products and trends to educate and inspire both customers and team members.
• Foster and maintain strong relationships with VIP and loyal clients through clienteling strategies.

• Supervise, train, and motivate sales associates to meet and exceed individual and team sales targets.
• Provide ongoing coaching and feedback to enhance team performance and customer service standards.
• Support recruitment, onboarding, and continuous development of team members.

• Ensure the store operates efficiently by assitsing with daily operations, including stock management.
• Uphold brand visual and merchandising standards to enhance the store’s appeal.
• Monitor inventory levels and coordinate with management on restocking and product rotation.
• Analyze sales reports and key performance indicators (KPIs) to identify trends and opportunities for growth.
• Work closely with the Store Manager to implement sales strategies and action plans.
• Ensure compliance with company policies, procedures, and luxury retail best practices.

Work Schedule:

• Flexible availability, including weekends, holidays, and early/late shifts as needed.

Qualifications:

• 2+ years of experience in retail management or sales.
• Education: High school diploma required; bachelor’s degree in business, fashion, or a related field is a plus.
• Skills: Strong leadership, communication, and interpersonal skills.
• Retail knowledge: Understanding of luxury products, market trends, and high-end customer service expectations.
• Software: Proficiency in POS systems and CRM tools & Microsoft Office Suite or related software.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Experience in retail, luxury retail or service-oriented organization preferred.
• Strong project management skills with the ability to prioritize in a fast-paced environment.

Salary Range: $24- $26 per hour

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Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.