Marketplace Customer Service TEMPORARY

Founded in 1976, Staff International is a multi-service ecosystem, which transforms ideas into creations. Featuring over 40-year experience in the fashion industry, Staff International holds an unparalleled know-how at the service of both OTB’s brands and international licensed labels. A Made in Italy leader in research and development, ready-to-wear and accessories production, logistics, omnichannel distribution and marketing, Staff International is a high-profile partner for both established and emerging brands aiming to deliver forward-thinking, high quality collections and projects, with a significant impact on the market. Currently, Staff International acts as industrial platform for some of the labels in the OTB’s portfolio, including Maison Margiela and its MM6 advanced contemporary line, Marni and Diesel’s shoes, bags and small leather goods division. At the same time, the company works under exclusive worldwide license with Dsquared2, Just Cavalli and Koché for the product research and development, the production, and the omnichannel distribution of the collections.

Staff International Spa is looking for a MARKETPLACE CUSTOMER SERVICE to join the team of Noventa Vicentina (VI).

This is a FIXED TERM CONTRACT (12 months).



•    Manage the day to day operations of the marketplace business to maintain the business profitability and sales growth, including monitoring and validating inventory levels on Vendor Central and other marketplaces
•    Collecting and controlling orders and returns
•    Monitor the Purchase orders on Amazon Vendor and coordinate all the activities with the sales and merchandising and logistic team
•    Create, manage, and optimize product listings for all marketplaces (product titles, descriptions, categorization, images, and keywords for optimal performance)
•    Monitor competitive listings and product pricing on all marketplaces
•    Maintain a detailed understanding of the mechanics of all backend tools, processes and systems
•    Give support for Marketing Activities related to all marketplaces
•    Monitor, analyze and report on marketplace metrics and sales

•    Knowledge of Microsoft Office, especially Microsoft Excel
•    Knowledge of the English language
•    Bachelor's or Master's Degree in Economics or in Languages
•    Knowledge of Stealth and Amazon Vendor Central is a plus
•    Willingness to work collaboratively, precision, flexibility in managing problems and unforeseen events.



Noventa Vicentina, IT

Employment Type:  Full time
Function:  Retail
Seniority:  Professional