Client Advisor

Retail
Jil Sander
Full time
Location: 

Paris, FR

Date:  Jan 31, 2025

Client Advisor

Description: 

JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. 
The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and highest quality standard.

Jil Sander is currently seeking a pro-active, results driven Client Advisor/Sales Assistant to join the Corner Homme Collection in Galeries Lafayette.
 
Reponsibilities:

•    Provide the customer with service, trying to perceive his/her needs and expectations, providing all necessary information about the product, current trends, etc.
•    To create sales by thoroughly and effectively managing all customer accounts through all stages of the sales cycle and the purchase process. Respond to all products inquiries (direct and indirect), and attempts to convert them to sales.
•    Develop and maintain effective one-on-one relationship customers by solely assisting them through the entire course of the purchase process, including product selection, and providing various solutions. •    Establish a positive relationship improving customer loyalty.
•    Achieve established personal sales goals.
•    Maintain accurate records of all key customer account activities, and uses the information for ongoing reference, including Contact names, Special delivery requirements, Product preferences, Outstanding price quotes, Previous order history, All follow up information related to closing the sale.
•    Continually monitor customer accounts by initiating calls to customers, follow up on orders, assess products needs, or ensure timely deliveries.

Requirements:

•    At least 2 years of experience in the same role
•    Passion for human relations and sales
•    Excellent communication and interpersonal skills •    Fluent spoken English and French expected. Other languages desirable
•    Problem solving, curiosity and interest in luxury/fashion, art and design
Proactivity, enthusiasm and problem solving are the main personal characteristics required.
 
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Location: 

Paris, FR

Seniority:  Professional
Employment Type:  Full time
Function:  Retail