Client Advisor - chinese speaker

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
John Galliano was named Creative Director of the house in 2014, bringing his sense of spectacle and creative mastery to the unique ethos of Maison Margiela. Whilst developing his own vision for the house, John Galliano has entirely respected the Martin Margiela state of mind, creating a fascinating organic process.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
 

Maison Margiela is looking for a Client Advisor FT/PT for MM ROMA - VIA DEL BABUINO

Activities

 Greeting customers;
 Be involved in stock control and management;
 Assisting customer to find what they are looking for;
 Giving advice and guidance on product selection to customers;
 Being responsible for processing cash and payments;
 Dealing with customer refunds;
 Responsible dealing with customer complaints;
 Working within established guidelines, particularly with brand;
 Attaching tags to merchandise on the floor;
 Receiving and storing the delivery of stock.

What Requirements You Need To Have

 Previous experiences as Sales Associate in Luxury/Fashion industry;
 Selling experience in RTW and accessories;
 Having a friendly and engaging personality;
 Comfortable working with members of the public;
 Should have a confident manner and result-oriented;
 Must be helpful and polite with positive attitude and reliable behaviour;
 Able to work as part of a boutique’s team;
 Knowledge of inventory techniques;
 Fluent English

 Preferibly Chinese speaker.

#MM