About OTB Group
OTB is an international fashion group comprising the iconic, unconventional brands Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. It also controls the Staff International and Brave Kid companies and holds a stake in American brand Amiri. OTB – short for "Only The Brave" – believes in the possibility of pushing beyond the frontiers of fashion and style to support the creativity of international talents and express in full the innovative spirit and uncompromising courage of its founder and chairman, Renzo Rosso. With more than 6,000 employees worldwide, the Group is founded on a digital approach centred on the consumer, a concrete long-term commitment to the creation of a sustainable, technologically driven business, and close attention to social issues through the OTB Foundation.

JOB DESCRIPTION

Company Name: OTB Korea

Job Title : Head of Retail – DIESEL

Report to : Brand General Manager

Location : Seoul, Korea

MAIN DUTIES AND RESPONSIBILITIES:

1. Retail Development

• Implement the brand strategy consistently and adapt it to local market demands.

• Build and expand the store network for Diesel.

• Negotiate effectively with landlords on new projects, business development, and retail expansion opportunities.

• Manage and negotiate lease contracts with landlords, ensuring favorable terms and conditions.

• Oversee retail network projects, including new openings, relocations, extensions, and pop-up stores.

2. Budget and Analysis

• Plan and align sales targets in collaboration with the Finance and Merchandising teams, driving performance achievement.
• Continuously analyze sales performance and key KPIs to identify improvement opportunities.
• Report on sales, costs, and business performance in line with company standards to highlight new business opportunities and implement effective actions.
• Monitor market and store sales trends, reporting to the APAC office and brand HQ for potential new market development.
• Prepare weekly, monthly, and quarterly executive summary reports for management review.

3. CRM & Client Management 

• Define and execute local CRM strategies aligned with the annual business plan.
• Monitor CRM KPIs, data capture quality, and client segmentation.
• Plan and execute CRM campaigns based on client segmentation, and analyze post-campaign performance.
• Collaborate with the Marketing team to ensure alignment across all CRM initiatives.
• Develop client lifecycle communication strategies to enhance loyalty and conversion.
• Monitor and resolve outstanding customer service claims within the market.

4. Store Operations Management

• Implement and continuously enhance retail excellence in alignment with HQ guidelines.
• Ensure all administrative procedures and reporting timelines comply with global policies.
• Partner closely with Retail Operations to optimize day-to-day boutique operations and service standards.

5. People Management

•   Recruit, develop, and manage store staff at all levels to build a high-performing team.

•   Provide guidance and support to store managers in handling sensitive or complex sales and after-sales situations.

•   Foster an inspiring and collaborative retail culture that embodies Diesel’s brand values.

Qualification:

• Bachelor’s degree or above (relevant major preferred).
• Minimum 10 years of experience in the retail industry, ideally within fashion or luxury retail.
• Strong Retail Excellence & Strategy Competency, with proven ability to translate business vision into operational execution.
• Deep understanding of the retail fashion market and commercial acumen.
• Excellent negotiation, leadership, and interpersonal skills.
• Fluent in both spoken and written English.
• Proficient in Microsoft Office applications.

How to Apply?

• Email to rania_shin@otb.net
• Submit your CV in both Korean and English
• Include Position Title “Head of Retail – DIESEL” in the subject of the e-mail

Recruitment Process :

Application > 1st Interview > 2nd Interview > 3rd Interview >  Offer

Remark:

• Interviews will be notified individually to those who pass the application screening.
• If the contents of the application form are different from the facts or if proof is impossible, admission may be cancelled, or regular disadvantages may occur.
• Job Posting closes as soon as the recruitment is complete, so please apply quickly if you are interested.

#Li-AR #OTB